Carpet Cleaning Is The Rocket Science That Can Scale You To Success

What Do Customers Want From A Cleaning Service?

Cleaners that are trustworthy, polite, and also well-trained are the most important element of a commercial cleaning business in Auckland. They are the face of your company.

But customers also want a cleaning company that is responsive to their needs. Where there are specific problems encountered by cleaners- carpet cleaning is often a bugbear, offering a solution is an opportunity to fix problems and could open an additional revenue stream.

While Carpet cleaning lends itself to a once-off sale, it’s possible to include regular carpet cleaning as part of a package. Add-ons can also be the factors that help customers decide to go with your company, as long as they are reminded to compare apples with apples. Highlight the additional service as a Unique Selling Point to get the most leverage.

Floor cleaning: Mop, Hoover, or Chemical Substance?

Adding carpet cleaning as part of your service means that there is an expectation created that you can deliver a professional service. By identifying the different floor cleaning methods, the most suitable service for a customer’s needs- and the most suitable price, can be established.

New technology also plays a big role and the carpet cleaning disasters of the past can be avoided by using the latest cutting-edge technology. This does mean that staff will have to be trained, or that trained cleaners must be sourced.

Carpet Cleaning Tips

A technology that was developed for use in outer space may now help zap dirt and allergens in your home for carpet cleaning.

It’s yet another case where “rocket science” has come home to improve life on earth. The technology, an X-ray analyzer “gun” used on Space Shuttle Discovery, has been adapted to measure exactly how much soil cleaning products remove from carpet.

That’s good news for commercial cleaning companies in Auckland because this technology is being used to keep today’s durable stain-resistant rugs cleaner and help them last even longer. Domestic cleaning services can also benefit by offering carpet cleaning as a once-off service.

Periodic Deep Cleaning

Vacuums and wet-cleaning equipment that you buy or rent can remove loose soil, spots, and spills. But even with this type of regular cleaning, soil builds up.

Proper carpet care requires periodic deep cleaning, preferably every 12 to 18 months, to remove trapped soil and residues, say, experts. Professionals using portable extractors and equipment mounted in service vans do this type of cleaning. Your carpet warranty may require periodic cleaning.

Not all cleaning equipment and solutions clean equally thoroughly. Independent testing shows that various cleaning detergents and spot removers clean no better than water.

These cleaning products can leave a sticky residue that attracts soil back to the carpet, degrading the carpet’s appearance. There are also vast differences in the soil removal capability of carpet cleaning equipment, especially extractors.

Seal of Approval

Fortunately, the X-ray fluorescence technology enhanced by NASA has allowed the Carpet and Rug Institute (CRI) to develop a new Seal of Approval testing and certification program for carpet cleaning products.

Only those products meeting high-performance standards receive the bronze-, silver- or gold-level Seal of Approval. This not only helps customers recognize quality products but also highlights the best methods for preserving the life and beauty of the carpet.

And floor mat cleaning is just one of many specialist services that can set you apart from your competitors.